What do we do? We handle all processes from loading the products to delivering them to the destination.
Are orders accepted for districts/regions?
Yes, they are accepted.
Is there a discount for regular customers?
Bəli, var. Bu barədə operatordan ətraflı məlumat əldə edə bilərsiniz.
What are your business hours?
We operate 24/7, seven days a week, including holidays.
Do we provide guarantees for the transportation of unpacked furniture?
No, we do not provide guarantees for the transportation of unpacked furniture.
During the transportation service, an additional address is considered as an additional service.
Yes, it is considered.
Does the absence of an elevator in the building affect the price of the moving service?
Yes, the presence of an elevator in the building and the floor where the apartment receiving the shipment is located affect the price of the service.
What is the price based on?
The price varies based on the distance, the amount of cargo, the presence of additional services, and the characteristics of the services.
Do you have trucks with lifts?
Yes, we do.
Do you provide transportation for heavy equipment?
Yes, it is possible to transport loads of 3 tons, 5 tons, 16 tons, and more.
Do you have refrigerated trucks for food products?
Yes, we do.
How many workers are sent with the order?
A minimum of 2 persons are sent for the transportation order.
Do you transport pianos?
Yes, your piano will be transported with full warranty/guarantee.
Do you transport safes?
Yes, we do. We transport only empty safes.
Does your transportation service operate throughout the entire republic?
Except for Nakhchivan Autonomous Republic, we operate in any part of our republic.
How quickly do you deliver orders?
In the Absheron Peninsula, we deliver within 15-20 minutes, and across the country within 40-45 minutes.
Do you have cranes, manipulators?
Yes, we do.
During evacuation, if transportation from point A to point B passes through point C, is this considered an additional service and charged separately?
Yes, it is noted as an additional service.
How much do empty boxes cost?
The price of one box is 3 manats.
During the evacuation service, is there a special price offer for regular customers?
Yes, we do. You can get information from our hotline colleagues when placing your order.
What is the minimum service charge per unit of area?
The price starts from 15 AZN.
How is the payment for the tow truck calculated?
The service fee is calculated based on zones in Baku city and based on kilometers in regions. Please note that after 100 kilometers, the cost is 70 qapiks per kilometer.
Is the service charge for additional labor calculated during transportation?
Yes, it is calculated, and there must be a minimum of 2 workers.
If an order for a tow truck is canceled after it has arrived at the location, is payment required?
If an order is canceled after arrival at the location, the customer must pay for the driver's fuel expenses.
What are your business hours for the towing service?
We provide services 24 hours a day, 7 days a week, including holidays.
Is the price for the service the same in the evening hours?
Yes, it is calculated based on the same rate.
During towing, are you allowed to be inside the vehicle being transported?