No, this violates traffic rules.
Frequently Asked Questions
Frequently Asked Questions
What do we do? We handle all processes from loading the products to delivering them to the destination.
- During towing, are you allowed to be inside the vehicle being transported?
- Is the price for the service the same in the evening hours?Yes, it is calculated based on the same rate.
- What are your business hours for the towing service?We provide services 24 hours a day, 7 days a week, including holidays.
- If an order for a tow truck is canceled after it has arrived at the location, is payment required?If an order is canceled after arrival at the location, the customer must pay for the driver's fuel expenses.
- Is the service charge for additional labor calculated during transportation?Yes, it is calculated, and there must be a minimum of 2 workers.
- How is the payment for the tow truck calculated?The service fee is calculated based on zones in Baku city and based on kilometers in regions. Please note that after 100 kilometers, the cost is 70 qapiks per kilometer.
- What is the minimum service charge per unit of area?The price starts from 15 AZN.
- During the evacuation service, is there a special price offer for regular customers?Yes, we do. You can get information from our hotline colleagues when placing your order.
- How much do empty boxes cost?The price of one box is 3 manats.
- During evacuation, if transportation from point A to point B passes through point C, is this considered an additional service and charged separately?Yes, it is noted as an additional service.
- Do you have cranes, manipulators?Yes, we do.
- How quickly do you deliver orders?In the Absheron Peninsula, we deliver within 15-20 minutes, and across the country within 40-45 minutes.
- Does your transportation service operate throughout the entire republic?Except for Nakhchivan Autonomous Republic, we operate in any part of our republic.
- Do you transport safes?Yes, we do. We transport only empty safes.
- Do you transport pianos?Yes, your piano will be transported with full warranty/guarantee.
- How many workers are sent with the order?A minimum of 2 persons are sent for the transportation order.
- Do you have refrigerated trucks for food products?Yes, we do.
- Do you provide transportation for heavy equipment?Yes, it is possible to transport loads of 3 tons, 5 tons, 16 tons, and more.
- Do you have trucks with lifts?Yes, we do.
- What is the price based on?The price varies based on the distance, the amount of cargo, the presence of additional services, and the characteristics of the services.
- Does the absence of an elevator in the building affect the price of the moving service?Yes, the presence of an elevator in the building and the floor where the apartment receiving the shipment is located affect the price of the service.
- During the transportation service, an additional address is considered as an additional service.Yes, it is considered.
- Do we provide guarantees for the transportation of unpacked furniture?No, we do not provide guarantees for the transportation of unpacked furniture.
- Do you offer furniture assembly service?Yes, we offer a service for assembling imported furniture.
- What are your business hours?We operate 24/7, seven days a week, including holidays.
- Is there a discount for regular customers?Bəli, var. Bu barədə operatordan ətraflı məlumat əldə edə bilərsiniz.
- How many artisans are sent for furniture assembly and disassembly orders?For standard furniture, one artisan is sent. If needed, a second artisan is sent.
- Are orders accepted for districts/regions?Yes, they are accepted.
Have a question? Write to us
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